Gtation is looking for a proactive, professional, confident, and customer-focused Customer Service Executive – Marketing to join our growing team. Join the Creative Team at Gtation

WE’RE HIRING | CUSTOMER SERVICE EXECUTIVE – MARKETING

📍 Location: Uttara / Gulshan / Banani, Dhaka
🏢 Workplace: On-site
👥 Vacancy: 02
🕘 Working Hours: 9:00 AM – 6:00 PM
📅 Working Days: 6 Days a Week

⏳ Experience:
Minimum 2 years of experience in Client Servicing, Customer Relationship Management, Marketing, or a similar role, preferably in a Digital Marketing Agency.

💰 Salary: BDT 20,000 – 25,000 per month
(Salary will be determined based on relevant experience, skills, and mutual discussion.)

🎓 Educational Qualification

Bachelor’s degree in Marketing, Business Administration, Communication, or a related field.

💼 Job Responsibilities

• Attend and professionally represent the company in client meetings, presentations, and business discussions.
• Communicate with clients to understand their business needs, marketing objectives, and requirements.
• Maintain regular communication and build strong, long-term professional relationships with clients.
• Coordinate client requirements with the Digital Marketing, Creative, Content, and other internal teams.
• Follow up with clients regarding approvals, feedback, content, campaign requirements, and other necessary information.
• Handle client queries, concerns, and complaints professionally and ensure timely resolution.
• Identify opportunities for upselling, cross-selling, and expanding services with existing clients.
• Maintain proper records of client communications, meeting notes, requirements, and follow-up activities.
• Prepare meeting summaries and communicate key action points and client feedback to the concerned internal teams.
• Support the marketing team in developing and executing effective digital marketing strategies and campaigns for clients.
• Perform other client servicing and marketing-related responsibilities as assigned by management.

✅ Requirements

• Excellent communication, presentation, and interpersonal skills.
• Strong command of English and Bangla, with clear, confident, and professional pronunciation and verbal communication skills.
• Must have a smart, confident, well-groomed, and presentable personality suitable for attending client meetings and representing the company professionally.
• Ability to confidently attend and independently handle client meetings, discussions, and presentations.
• Basic understanding of Digital Marketing, Social Media Marketing, SEO, Content Marketing, and Online Advertising.
• Strong negotiation, problem-solving, follow-up, and coordination skills.
• Ability to manage multiple clients, projects, and deadlines simultaneously.
• Willingness to travel within Dhaka for client meetings and business-related activities when required.
• Proactive, responsible, organized, and client-focused attitude.

🎁 What We Offer

• Competitive salary
• Two Festive Bonuses
• Mobile Bill (if applicable)
• Flexible work environment
• Opportunities for professional growth and career development
• Other benefits as per company policy

📩 Apply Now

Interested candidates are requested to send their updated CV in PDF format, mentioning the position applied for.

📧 Email: career@gtation.com

Email Subject: Application for Customer Service Executive – Marketing

📅 Application Deadline: 30 September 2026

⚡ Let’s build exceptional digital experiences together with Gtation.